How do I cancel my hosting account?
To cancel your hosting account, you must fill in our ´Hosting Account Cancellation Form´, which can be found by clicking here.
Hosting accounts are not cancelled automatically at the end of a billing cycle or domain registration period, as website hosting is an ongoing service contract. Therefore you will continue to be billed for your website hosting if you don´t cancel it.
We need to receive your cancellation request, at least 10 days before the end of your current billing cycle, otherwise you will be charged for the next months hosting. For your reference, our billing cycle starts on the 20th day of the calander month, and ends on the 19th day of the next calander month, and is prepay. Please note that we don´t provide pro rata refunds, for any unused month's or part month's of hosting.
Hosting accounts are not cancelled automatically at the end of a billing cycle or domain registration period, as website hosting is an ongoing service contract. Therefore you will continue to be billed for your website hosting if you don´t cancel it.
We need to receive your cancellation request, at least 10 days before the end of your current billing cycle, otherwise you will be charged for the next months hosting. For your reference, our billing cycle starts on the 20th day of the calander month, and ends on the 19th day of the next calander month, and is prepay. Please note that we don´t provide pro rata refunds, for any unused month's or part month's of hosting.
